Frequently Asked Questions

Everything you need to know about shopping with The Diddi Shop.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout, delivering within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to initiate a refund or exchange.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

The Diddi Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna and Afterpay.

Can I track my package once it has shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.

Are your materials ethically sourced?

Sustainability is at our core. We partner with certified suppliers to ensure our fabrics are ethically sourced and produced under fair labor conditions.